Reflecting on Crisis Care
Digital Stories
Digital storytelling provides an immersive experience for the viewer to hear about personal experiences from a point of view that may be unfamiliar. These stories serve as a powerful tool for making change, amplifying voices, encouraging community engagement, fostering reflection and critical reflection, facilitating dialogue, advocating for policy change and reinforcing inclusion.
It is hoped that these voices of people with lived experience engage, educate, and mobilize learners to address critical issues and work toward more just and equitable responses to mental health crisis.
Following the viewing of each digital story, questions have been compiled that can assist the learner with their own individual reflection or a dialogue in groups. Using some (or all) of these questions, can support facilitating deeper discussions, whether in a classroom setting, training, community meetings or in any venue in which responses to mental health crisis care is being discussed.
DIGITAL STORY 1
"Please Hold"
Inspired by the firsthand accounts of individuals who have experienced mental health crises, this story highlights the challenges and concerns surrounding emergency response systems during times of crisis.
DIGITAL STORY 2
“Dear Carlos: A Thank you Note”
Through this story, this piece highlights the positive experiences shared by individuals with lived experiences of crisis when encountering responders.
As you move to the next part of the module, you will be introduced to the Framework for Crisis Care that was developed through this research. Consider as you move through the Framework what could have been done differently not only with this person in crisis, but overall, for people experiencing mental health crises within your community.